According to the results poll, 55% of firms declared their interest in AI solutions, which is an increase of 46 percentage points within four years.

One in ten businesses seemed unprepared for automation, mainly in the service sector (28%).

Approximately 25% of companies have already begun to introduce new technologies. The largest corporations in the transport, shipping and logistics (TSL) sector, were the most active, followed by the retail and construction industry.

The report showed that 25% of employees noticed an increase in automation within the last two years, while 55% stated that they plan to develop their professional skills.

“The accelerating trend of automation is a challenge, but also an opportunity for employees to continuously develop and improve their skills. With changing demands on the labor market, more and more people are realizing that having modern competencies is key to staying competitive. This demonstrates not only employees’ understanding of the evolving work environment but also their determination to succeed,” the founder of Personel Service Krzysztof Inglot stated.